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Get in touch with Optofriend

Send the context behind your question and we will route it to the right place, whether it is product support, billing, or privacy.

Where to send your request

Use the email subject that best matches what you need so the request is easier to triage.

Product support

Questions about optimization runs, generated outputs, account access, or YouTube connections.

Send email

Billing

Questions about plans, Stripe checkout, invoices, subscription changes, or payment issues.

Send email

Privacy requests

Requests about personal data, connected account data, deletion, or privacy policy questions.

Send email
Helpful details

What to include

A clear support request should make the workflow easy to reproduce. Include the input, the tool, and what happened.

The YouTube URL or source text

Include the public video link, transcript source, draft title, or description notes you used.

The tool or dashboard area

Tell us whether it happened in full optimization, titles, descriptions, keywords, timestamps, analytics, or billing.

Expected and actual result

Share what you expected and what the generated output or page did instead.

Account context

If you are signed in, mention the email on the account so we can find the right history.

Email

For all product, account, billing, and privacy requests, contact us at support@optofriend.com.

support@optofriend.com